Car Dealers just want to sell cars

I joined The Compliance Guys around six weeks ago with almost zero knowledge of the FCA and the motor trade but throughout this whirlwind period of annual returns, social media monitoring, firm detail checks and much, much more this has drastically changed.

The best thing I was told over this time and the one thing that keeps coming back to me, however, was something that was said to me within five minutes of arriving to the office on my first day – Car dealers just want to sell cars.

The simplistic nature of this is by design, in the motor trade the easier we can make the lives of the dealers we work with, the happier they will be. They don’t want to spend their days working through the maze of the FCA systems or reading up through the handbooks for financial promotion compliance, they just want to sell cars, and the more time we can give them to do this the better. So, although every email may as well start with ‘I know it’s a pain but…’ as we navigate the FCA systems and translate their jargon, the time and effort we do save dealers was obvious to me straight away.

I think the key to avoiding the big bad FCA coming after you is a proactive not reactive approach and with the constant pressure those in the motor trade are under this is extremely difficult so being given simplified, direct and genuine advice from The Compliance Guys and only being bothered when absolutely necessary I think is the greatest benefit we are able to provide. After all, car dealers just want to sell cars.

For me personally, the appreciation of knowing how much value you’ve added to their business and the genuine thanks you receive across the board from all dealers means the job satisfaction in this role is extremely high, especially compared to previous roles I’ve been in and I’m excited to gain expertise in areas I didn’t even know existed back in August.

I’m looking forward to learning more about the FCA and continuing to help and find new ways to add value to the businesses we work with in the future, seeing more of how they operate and what they need and catering our work to them. The variety of work is great, the fact there is still so much more to learn about the FCA is exciting and I can carry on letting car dealers just sell cars.

Ryans Blog

At the time that I applied to become one of the guys at the compliance guys, I didn’t know what to expect, I had just graduated with an accounting and finance degree and my only other work experience had been in retail and restaurants, so this was a completely new experience for me. But as I began to learn more about the role and the company, I realised that this could be the start of something great.

When I first joined the compliance guys team and began training, I got my first real introduction to compliance, the role and all I had to learn seemed overwhelming, from the different FCA guidelines to CONC’s unreadable format, it seemed like I would never understand compliance and was destined to fail.

But slowly things started to slot into place as I went through training and talked through the procedures with the team, I slowly began to feel more and more confident and comfortable with the role.

During my short time with the company so far, I feel like I have gained an immense amount of knowledge regarding compliance and how the company works, and I feel like I have progressed faster than I thought was possible.

I would say a big reason I have been able to progress like this is down to how friendly and helpful the rest of the team is, if I have any questions or doubts, I can look to them for clarification.

One of the first major tasks I was given alone was to produce training documents which could be used in the future for new employees. In order to do this, I catered the material I created around the way which I learn best which is repetition.

So, with this in mind I created a step-by-step guide that details how to perform 6 of the most common tasks required in this role, so that new employees in the future will have something to refer to if they get stuck rather than having to always ask for help.

While I feel I have progressed and learned a lot in the short time which I have been in this role so far, I recognise that there is so much more to learn when it comes to compliance, and it will take me many years to be completely confident in this field. But as a person who loves to learn and better myself this is a process that excites me, and I look forward to seeing what I can achieve with the Compliance Guys.

By

Ryanvir Lidhar

Compliance Administrator